Frequently asked
Questions, answered.
Can my siblings who live far away use it?
Yes. Invite them by email and they see the same medications, tasks, schedule and notes in real time, on the web, iPhone or Android. Times always show in Mom's time zone, so 8 PM means 8 PM where she lives, for everyone.
Does Mom need a smartphone or an account?
No. The family can run her huddle without her. If she wants, she can join as The One We Care For, with her own simple view: her schedule, her doses and her daily check-in, nothing else.
Does HuddleCare tell us what to do about her health?
No. It sends reminders at the dose times you set, and notifies the backup member you name if a dose still is not logged an hour later. It records what your family enters and never gives medical advice: no dosing suggestions, no thresholds, no alarms. That stays with her doctors.
Who can see Mom's information?
Only the members of her huddle, each with the access you give them, feature by feature (View, Edit or Delete). Those permissions are enforced in the database, not just hidden in the app. A temporary member, such as an aide for a month, loses access automatically when the time is up. We do not sell your care content and do not use it to target advertising.
Can we split what we spend on her care?
Yes, on Plus and Premium. Elder huddles have an Expenses page: log who paid, split it equally or your own way, and see who owes whom each month. No money moves through HuddleCare.
What does it cost?
Free covers one huddle with up to 5 members, unlimited medications, tasks, check-ins and care-log entries, and 3 months of history, with no credit card and no time limit. Plus is $7.99 a month or $79.99 a year: up to 5 huddles (Mom and Dad can each have one), 10 members, a year of history, expense splitting, direct messages and photos. The Free tier will be ad-supported once ads launch; Plus and Premium are ad-free.
Looking for something else?
Read the full FAQ or visit support.