Frequently asked
Questions, answered.
Can the whole family and the dog walker use it?
Yes. Invite them by email and they see the same feeds, walks, medications and schedule in real time, on the web, iPhone or Android. A sitter or a walker for a week can get temporary access that ends on its own on the date you pick, and you can hide specific medications from temporary members. The Free plan includes up to 5 members and 1 temporary member at a time.
How do we know whether the dog was fed or walked?
Whoever feeds or walks the dog logs it in two taps, and every entry in the Care Log shows the time and who logged it. Home shows the last feed, the last walk and the last potty break. If a feeding time on the schedule passes with no feed logged within half an hour, the huddle gets a notification.
Does it work for cats and other pets?
Yes. A dog's huddle starts with feeding, walks and potty; a cat's with feeding, the litter box (scooped or changed) and grooming; any other pet with feeding and grooming. Turn kinds on or off with Customize the log, and log weight and symptoms for any pet.
Can a pet sitter see the schedule without an account?
Yes. Share The Week Link: a read-only view of the next seven days (medications, appointments and tasks) that opens without an app or an account, with medication names off by default. It expires on its own. For everything else a sitter needs, send the Care Card as a PDF.
Does HuddleCare give veterinary advice?
No. It records what your family enters: the doses and times from the label, the due dates from your vet, the weight you measured. It never suggests doses, vaccine schedules or diagnoses, and it never judges a log entry. Questions about your pet's health belong with your vet.
What does it cost?
Free covers one huddle with up to 5 members, unlimited feeds, walks, medications and health records, and 3 months of history, with no credit card and no time limit. Plus is $7.99 a month or $79.99 a year: up to 5 huddles (one for each pet), 10 members, a year of history, shared expenses, direct messages and photos. The Free tier will be ad-supported once ads launch; Plus and Premium are ad-free.
Looking for something else?
Read the full FAQ or visit support.